Subject category:
Strategy and General Management
Published by:
HEC Paris
Length: 10 pages
Data source: Published sources
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Abstract
In 2016, three childhood friends in India started 'Tailor & Circus', an innerwear company offering high-quality, soft, and comfortable innerwear that aimed to be inclusive and body-positive. The innerwear was available in solid colors and prints, and the sizes ranged from XS to 5XL. They were made using sustainable fabric, priced the same for all sizes, and featured people of all sizes, shapes, weights, and skin tones wearing their brand. This wasn't an easy call, as they were challenging the industry norm of what innerwear models looked like. From getting funding to getting ad agencies and models to getting repulsive comments on their social media posts, the founders faced many hurdles but persisted. A group supporting Tailor & Circus grew, and members from LGBTQ also came forward to participate in the inclusive brand campaign. And then, in one campaign, the brand focused on the product and cropped the model's face. The transgender model who wanted to assert and celebrate their identity was offended and accused the founders of 'not living up to their inclusive philosophy'. Others from the community and followers of the brand joined the dialogue, and the backlash started. Even though the backlash came from a small group, and the situation was manageable, the founders were reflective about their own stand on inclusion and wondered how they goofed up so badly and how they should stay on the path in the future.
Teaching and learning
This item is suitable for postgraduate courses.Time period
The events covered by this case took place in December 2022.Geographical setting
Region:
Asia
Country:
India
Location:
Bangalore
Featured company
Tailor & Circus
Type:
Privately held
Industry:
Textiles & clothing manufacturing
Featured protagonists
- Gaurav Durasamy (male), Co-founder & CEO
- Vasanth Sampath (male), Co-founder
- Abishek Elango (male), Co-founder & Creative Director
About
Abstract
In 2016, three childhood friends in India started 'Tailor & Circus', an innerwear company offering high-quality, soft, and comfortable innerwear that aimed to be inclusive and body-positive. The innerwear was available in solid colors and prints, and the sizes ranged from XS to 5XL. They were made using sustainable fabric, priced the same for all sizes, and featured people of all sizes, shapes, weights, and skin tones wearing their brand. This wasn't an easy call, as they were challenging the industry norm of what innerwear models looked like. From getting funding to getting ad agencies and models to getting repulsive comments on their social media posts, the founders faced many hurdles but persisted. A group supporting Tailor & Circus grew, and members from LGBTQ also came forward to participate in the inclusive brand campaign. And then, in one campaign, the brand focused on the product and cropped the model's face. The transgender model who wanted to assert and celebrate their identity was offended and accused the founders of 'not living up to their inclusive philosophy'. Others from the community and followers of the brand joined the dialogue, and the backlash started. Even though the backlash came from a small group, and the situation was manageable, the founders were reflective about their own stand on inclusion and wondered how they goofed up so badly and how they should stay on the path in the future.
Teaching and learning
This item is suitable for postgraduate courses.Settings
Time period
The events covered by this case took place in December 2022.Geographical setting
Region:
Asia
Country:
India
Location:
Bangalore
Featured company
Tailor & Circus
Type:
Privately held
Industry:
Textiles & clothing manufacturing
Featured protagonists
- Gaurav Durasamy (male), Co-founder & CEO
- Vasanth Sampath (male), Co-founder
- Abishek Elango (male), Co-founder & Creative Director