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Compact case
Published by: IBS Center for Management Research
Published in: 2004
Length: 3 pages
Data source: Published sources

Abstract

The case focuses on the need to measure employee productivity and employee satisfaction at the workplace. It examines the reasons for the automation of production processes and also evaluates the performance of people after automation. The case also studies the reasons for drop in productivity after automation and the ways in which the efficiency of workers could be increased to maximise the output. It also throws light on the behavioural dimensions of job design and the ways in which employees'' psychological needs can be met. The case is structured to enable students to: (1) understand the advantages and disadvantages of automation; (2) understand the need for measuring employee performance; (3) analyse the reasons for a fall in the productivity levels of workers; (4) understand the need for motivating the employees of an organisation; (5) understand the concept of job rotation; and (6) understand the process of expanding the scope of the task or job assigned to a worker. The case is intended for MBA/PGDBM level students as part of the operations management curriculum.

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Abstract

The case focuses on the need to measure employee productivity and employee satisfaction at the workplace. It examines the reasons for the automation of production processes and also evaluates the performance of people after automation. The case also studies the reasons for drop in productivity after automation and the ways in which the efficiency of workers could be increased to maximise the output. It also throws light on the behavioural dimensions of job design and the ways in which employees'' psychological needs can be met. The case is structured to enable students to: (1) understand the advantages and disadvantages of automation; (2) understand the need for measuring employee performance; (3) analyse the reasons for a fall in the productivity levels of workers; (4) understand the need for motivating the employees of an organisation; (5) understand the concept of job rotation; and (6) understand the process of expanding the scope of the task or job assigned to a worker. The case is intended for MBA/PGDBM level students as part of the operations management curriculum.

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