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Case from journal
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Reference no. OMER1-1CS3
Published by: NeilsonJournals Publishing
Published in: "Operations Management Education Review", 2005
Length: 9 pages
Data source: Published sources

Abstract

Hewlett-Packard (HP) Company, a computer manufacturer, finds that its obsolescence charges are significant and growing. This case presents a specific end-of-life task that arises when a supplier discontinues production of a part used by HP’s production forcing a lifetime buy. This lifetime buy is set in the backdrop of various other issues that arise at product end of life. The case presents end-of-life issues from the perspective of various players in the organisation, presenting the contradictory and conflicting objectives that arise in the management of the problem. This paper has been peer reviewed by the editorial board of the Operations Management Education Review - OMER.

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Abstract

Hewlett-Packard (HP) Company, a computer manufacturer, finds that its obsolescence charges are significant and growing. This case presents a specific end-of-life task that arises when a supplier discontinues production of a part used by HP’s production forcing a lifetime buy. This lifetime buy is set in the backdrop of various other issues that arise at product end of life. The case presents end-of-life issues from the perspective of various players in the organisation, presenting the contradictory and conflicting objectives that arise in the management of the problem. This paper has been peer reviewed by the editorial board of the Operations Management Education Review - OMER.

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