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Management article
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Reference no. SMR3025
Published by: MIT Sloan School of Management
Published in: "MIT Sloan Management Review", 1989
Length: 16 pages

Abstract

The classic article has been read by countless business-school students and marketing professionals since it originally appeared in 1977. The model proposed at that time - which outlined how an independent entity should go about assessing an existing marketing programme - was sufficiently streamlined that it holds up very well today. In their retrospective comments, the authors discuss marketing issues that have come to the forefront in the intervening years: globalisation of markets, information technology, communications/promotion technology, strategic planning, more sophisticated analytical tools, and the increased attention paid to marketing throughout the organisation. They close with suggestions on how to implement marketing audit recommendations.

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Abstract

The classic article has been read by countless business-school students and marketing professionals since it originally appeared in 1977. The model proposed at that time - which outlined how an independent entity should go about assessing an existing marketing programme - was sufficiently streamlined that it holds up very well today. In their retrospective comments, the authors discuss marketing issues that have come to the forefront in the intervening years: globalisation of markets, information technology, communications/promotion technology, strategic planning, more sophisticated analytical tools, and the increased attention paid to marketing throughout the organisation. They close with suggestions on how to implement marketing audit recommendations.

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