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Case
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Reference no. IMD-5-0741
Subject category: Marketing
Published by: International Institute for Management Development (IMD)
Originally published in: 2008
Version: 11.09.2008
Length: 34 pages
Data source: Published sources

Abstract

When E Neville Isdell returned to The Coca Cola Company (TCCC) as CEO in 2004, he brought a vision for change and sustainable growth. Working with his senior management team, he created the 'manifesto for growth' which defined sustainable growth in terms of profit, people, partners, portfolio and planet, providing ten-year objectives for each. In 2005, Muhtar Kent, a 28-year veteran of the Coca-Cola System, was appointed President and COO. He was destined to succeed Isdell. When he took the reins of TCCC in July 2008, he was faced with an increasingly complex and evolving environment: sensitive bottler relationships within the System, potentially dynamic growth in emerging markets, evolving consumer tastes, changing shopper behaviour, a retail landscape that was consolidating in ownership and innovating in formats, shifting competitive dynamics, and a growing portfolio of products, acquired companies and partnerships. TCCC, as a total non-alcoholic beverage company, faced a new set of challenges and an unclear destiny as it moved forth in the 21st century. How should TCCC innovate, and more generally, how could it accelerate sustainable growth? And, how would its competitors - its old rival Pepsico and the plethora of others with smaller scale and more-focused product and/or geographic scope - address the same issues?
Location:
Industry:
Size:
90,000 employees, USD29 billion revenue
Other setting(s):
2005-2008

About

Abstract

When E Neville Isdell returned to The Coca Cola Company (TCCC) as CEO in 2004, he brought a vision for change and sustainable growth. Working with his senior management team, he created the 'manifesto for growth' which defined sustainable growth in terms of profit, people, partners, portfolio and planet, providing ten-year objectives for each. In 2005, Muhtar Kent, a 28-year veteran of the Coca-Cola System, was appointed President and COO. He was destined to succeed Isdell. When he took the reins of TCCC in July 2008, he was faced with an increasingly complex and evolving environment: sensitive bottler relationships within the System, potentially dynamic growth in emerging markets, evolving consumer tastes, changing shopper behaviour, a retail landscape that was consolidating in ownership and innovating in formats, shifting competitive dynamics, and a growing portfolio of products, acquired companies and partnerships. TCCC, as a total non-alcoholic beverage company, faced a new set of challenges and an unclear destiny as it moved forth in the 21st century. How should TCCC innovate, and more generally, how could it accelerate sustainable growth? And, how would its competitors - its old rival Pepsico and the plethora of others with smaller scale and more-focused product and/or geographic scope - address the same issues?

Settings

Location:
Industry:
Size:
90,000 employees, USD29 billion revenue
Other setting(s):
2005-2008

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