Subject category:
Knowledge, Information and Communication Systems Management
Published by:
The Australia and New Zealand School of Government (ANZSOG)
Version: 16-06-2008
Length: 17 pages
Data source: Field research
Topics:
Change management; Project management; IT governance; Implementation; Stakeholder management; Relationships; Communication; Client service; e-Government; Female protagonist; Delivery; Post implementation; Evaluation; Title; IT; Customer service; Service delivery; Land information; Legal process; Surveyor; Digital certification; Voluntary or mandatory compliance; Risk management
Subject category:
Knowledge, Information and Communication Systems Management
Published by:
The Australia and New Zealand School of Government (ANZSOG)
Version: 18-06-2008
Length: 6 pages
Data source: Field research
Topics:
Change management; Project management; IT governance; Implementation; Stakeholder management; Relationships; Communication; Client service; e-Government; Female protagonist; Delivery; Post implementation; Evaluation; Title; IT; Customer service; Service delivery; Land information; Legal process; Surveyor; Digital certification; Voluntary or mandatory compliance; Risk management
Subject category:
Human Resource Management / Organisational Behaviour
Published by:
The Australia and New Zealand School of Government (ANZSOG)
Version: 23-04-2010
Length: 10 pages
Data source: Published sources
Topics:
Change-innovation; Accountability-governance; Stakeholder management; Governance; Client service; Organisational culture and change; Reorganisation; Service delivery; Equity; Professional organisation; Legal process; Skill sets; Strategy formulation; Cost-cutting; Relationship management; Fairness
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https://casecent.re/p/148591
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