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Abridged version
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Reference no. OIT-0025-E
Published by: IESE Business School
Originally published in: 2023
Version: 2/10/23
Length: 14 pages
Data source: Field research

Abstract

This is an abridged version. This case offers a condensed version of Henkel's original case, emphasizing the business dimensions of the digital transformation journey while minimizing the technical details. It chronicles the evolution of the supply chain and manufacturing operations of Henkel's Laundry & Home Care Division from 2011 to 2020. Dr Dirk Holbach, the Corporate Senior Vice President of Supply Chain, stands as the pivotal figure behind this digital shift, having led, conceptualized, and championed the transformation at Henkel. The narrative captures key success indicators, setbacks, and invaluable lessons drawn from the metamorphosis of a global supply chain operation into a cutting-edge, Industry 4.0 digitally-enabled supply chain. As Dirk Holbach navigates this evolving digital landscape, he encounters fresh technological prospects and hurdles, compelling him to strategize for the future.

Teaching and learning

This item is suitable for executive education courses.

About

Abstract

This is an abridged version. This case offers a condensed version of Henkel's original case, emphasizing the business dimensions of the digital transformation journey while minimizing the technical details. It chronicles the evolution of the supply chain and manufacturing operations of Henkel's Laundry & Home Care Division from 2011 to 2020. Dr Dirk Holbach, the Corporate Senior Vice President of Supply Chain, stands as the pivotal figure behind this digital shift, having led, conceptualized, and championed the transformation at Henkel. The narrative captures key success indicators, setbacks, and invaluable lessons drawn from the metamorphosis of a global supply chain operation into a cutting-edge, Industry 4.0 digitally-enabled supply chain. As Dirk Holbach navigates this evolving digital landscape, he encounters fresh technological prospects and hurdles, compelling him to strategize for the future.

Teaching and learning

This item is suitable for executive education courses.

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