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Abstract

This case follows the A case (UVA-OB-0396), recounting the events that transformed a strike and transformed a tension-ridden workplace into a ''world-class operation.'' The case outlines the issues at stake and personalities responsible for this remarkable change. This case should be used with the A case, which explores how new equipment and the advent of unions have strained employee relations and inhibited productivity.
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Abstract

This case follows the A case (UVA-OB-0396), recounting the events that transformed a strike and transformed a tension-ridden workplace into a ''world-class operation.'' The case outlines the issues at stake and personalities responsible for this remarkable change. This case should be used with the A case, which explores how new equipment and the advent of unions have strained employee relations and inhibited productivity.

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