Published by:
Harvard Business Publishing
Length: 5 pages
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Abstract
Companies seeking to wring ever more competitive advantage from supply chain partnerships often overlook the role creativity, trustworthiness, and flexibility play in the process. But these difficult-to-quantify ?soft? characteristics make the difference between extraordinary and substandard performance from your manufacturing facilities, suppliers, and partners. This article offers questions to ask and a template for assigning values to these elusive qualities so that you can use them to enhance your supply chain relationships.
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Abstract
Companies seeking to wring ever more competitive advantage from supply chain partnerships often overlook the role creativity, trustworthiness, and flexibility play in the process. But these difficult-to-quantify ?soft? characteristics make the difference between extraordinary and substandard performance from your manufacturing facilities, suppliers, and partners. This article offers questions to ask and a template for assigning values to these elusive qualities so that you can use them to enhance your supply chain relationships.