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A new economic paradigm has, in recent years, focused on human capital and intangible assets as the most important, though perhaps least understood, factors in determining business performance. Advocating a High Performance Work System to maximize the quality of human capital, and a move from individualistic (or 'bottom-up') to systematic (or 'top-down') thinking, The HR Scorecard builds on the Balanced Scorecard approach to develop a measurement system that will demonstrate the connections between HR architecture and shareholder value, securing a strategic role for HR. This chapter serves as an introduction to the book's central concepts. This chapter is excerpted from ‘The HR Scorecard: Linking People, Strategy, and Performance'.